RealMarketAPI
FAQ

Frequently Asked Questions

Quick answers for developers integrating RealMarketAPI.

01What is RealMarketAPI?

RealMarketAPI is a market data platform that provides realtime and historical OHLC data through REST APIs, WebSocket streams, and an MCP server for metals, forex, crypto, commodities, and indices.

02Which assets and symbols are supported?

You can access 23+ symbols including XAUUSD, XAGUSD, EURUSD, GBPUSD, USDJPY, GBPJPY, USDVND, AUDUSD, BTCUSD, ETHUSD, XRPUSD, USOIL, UKOIL, XNGUSD, US500, US30, AAPL, TSLA, NFLX, MSFT, AMZN, AMD, and NVDA. Available symbols may vary by plan.

03Which timeframes can I request?

Supported timeframes are M5, M15, H1, H4, and D1. Not every plan includes every timeframe, so check your current plan limits.

04How do I authenticate requests?

Requests use your apiKey as a query parameter in endpoint URLs. Keep your apiKey private and rotate it immediately if you suspect exposure.

05What is the difference between /price and /history?

/api/v1/price returns the latest candle for a symbol and timeframe. /api/v1/history returns paginated H1 historical candles (excludes current bar) between startTime and endTime. Use /api/v1/candle to get the current open bar.

06When should I use WebSocket instead of REST?

Use WebSocket for continuous realtime updates and low-latency interfaces. Use REST when you need on-demand snapshots, historical lookups, or server-side jobs.

07Do you apply rate limits?

Yes. Each plan has request-per-minute and monthly request limits. If exceeded, the API may return a 429 status code until your quota window resets.

08How is historical data paginated?

Use pageNumber and pageSize on /api/v1/history. Responses include TotalCount, CurrentPage, TotalPages, and PageSize to help iterate through the dataset.

09What error codes should I handle?

Common statuses include 400 (validation error), 401 (unauthorized), 403 (forbidden), 429 (rate limited), and 500 (server error). Use TraceId when contacting support.

10Can I use RealMarketAPI for commercial products?

Commercial use depends on your plan. Starter/Pro/Business/Enterprise plans are designed for production usage, while Free is intended for testing and learning.

11How fast is support response?

Response times vary by plan and issue type. Priority and enterprise tiers receive faster support handling, especially for production-impact incidents.

12How can I upgrade or request custom limits?

You can upgrade from the pricing page or contact the sales team for custom limits, dedicated infrastructure, private endpoints, and enterprise SLA options.

13Why does your pricing look the way it does?

Every price tier is built on full cost transparency. We calculated all the underlying costs β€” cloud servers, CDN, SSL certificates, domain registration, developer salaries, ongoing maintenance, marketing, and VAT β€” then divided them across our request tiers. Unlike providers who inflate obscure quotes, we show you exactly what it costs to deliver reliable real-time market data. That's why our per-request price is fair: it reflects actual infrastructure and operational costs, not arbitrary margins.

14How is RealMarketAPI different from other market data providers?

Many competing services scrape data from unverified sources on the internet, or pull from aggregators like Yahoo Finance which are known for slow, delayed updates. RealMarketAPI receives its data directly from professional brokers β€” the same infrastructure that powers platforms like Exness and Vantage. This means you get institutional-grade pricing with accurate timestamps, tight spreads, and sub-150ms delivery that scraped or aggregated feeds simply cannot match.

Still have questions? Visit the documentation or contact us.